Overview of products
niwotta is an online multivendor marketplace platform designed for local customers. The marketplace has multiple purposes – on surface value it is to provide local consumers an additional channel to connect with their local businesses and performance transactions via multiple features integrated on the platform; on a deeper level, it is to promote a sense of community and togetherness within the local community via the sharing and promotion of entrepreneurial spirit.
In another words, niwotta marketplace is for local consumers to connect with their ideal local businesses for their products and services. As it has a vision to offer a better shopping experience for local consumer with the enhancement in business performance via the transformation of SME businesses experiencing digital lag into more digital savvy enterprises.
Marketplace features and functions
The marketplace will integrate multiple functions for the local businesses to provide a better service to consumer, such as the ability to perform online transactions, a local map feature, product advertisement, live chat functions, and a last-mile delivery service. The platform will be accessible as a website and a mobile app, allowing consumers and businesses to stay connected 24/7.
In order to improve the convenient of consumer to visit the local brick-and-mortar stores, the map guidance on the platform will direct consumers to the physical stores they are searching for.
Also, the Click and Collect and delivery option available on the platform will improve the shopping experience to the users. Besides that, the platform is also offering a live chat feature to increase the interaction between businesses and consumers.
In addition, niwotta will also offer many promotional features for consumers to enjoy their shopping on the platform such as discounts on products and orders, free shipping, and gift voucher offer by the merchants.
Last but not least, features such as loyalty program and banner system will also improve the shopping experience for the consumers.